Frog processes payments for your rides by holding a deposit balance. When you are ready to take your first ride, you will be prompted in-app to add your preferred payment method to your account (wallet). You can also add or update your preferred payment method at any time in-app by going to menu > wallet.
Once you have added your preferred payment method, you will choose your deposit amount.
When a ride has ended, we will deduct the ride fare total from your deposit balance.
If your balance hits $0, your wallet will automatically top up to the lowest deposit amount.